Refund Policy
DISCLAIMER:
Last updated: March 16, 2026
Thank you for shopping with Delicioso Drinks Co. Because we sell perishable beverage products, our return and refund policy is designed to ensure product safety and quality while providing fair solutions for our customers.
Refund Policy - the basics
Returns: Due to the perishable nature of our beverages, we do not accept returns of opened or used products. However, if you receive a product that is damaged, defective, or incorrect, please contact us and we will make it right. To be eligible for a replacement or refund, you must contact us within 3 days of delivery.
Damaged or Incorrect Orders: If your order arrives damaged, leaking, or incorrect, please email us at info@delicsiosodrinks.com within 3 days of receiving your order with:
Your order number
A description of the issue
Clear photos of the product and packaging
Once reviewed, we may offer:
A replacement shipment, or A full or partial refund to your original payment method
Non-Returnable Items: For safety and quality reasons, we cannot accept returns for:
Opened beverage products
Used or partially consumed items
Orders reported after the 3-day window
Shipping Issues: We are not responsible for delays caused by shipping carriers, weather, or incorrect addresses provided at checkout. If a package is lost in transit, please contact us and we will work with the carrier to resolve the issue
Refund Processing: If a refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement depending on your bank or payment provider.
Order Changes & Cancellations: Orders may be canceled or modified within 12 hours of purchase. After this window, orders may already be processed or shipped and cannot be changed.
Contact Us: If you have questions about your order, please contact us at info@delicsiosodrinks.com.
We appreciate your support and are committed to delivering the best experience possible.
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